THERMOMATE 1500W Hanging Outdoor Electric Patio Heater, Radiant Carbon Fiber Element, with Remote Control
THERMOMATE 1500W Hanging Outdoor Electric Patio Heater, Radiant Carbon Fiber Element, with Remote Control
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- 2 to 5 Business Days (East Coast)
- 3 to 8 Business Days (West Coast)
- 1 year Warranty
- 14-Day Easy Returns
- Fast Support
This Thermomate 1500W Hanging Outdoor Heater is crafted for those who value efficiency and style in their outdoor heating solutions. Its industrial-inspired statement styling integrates nicely into a wide range of outdoor décor, and the premium quality ensures suitability for both residential and commercial installations.
Featuring a carbon fiber tube heating element, this heater provides rapid and even radiant infrared heat distribution in all directions with a subtle, low-glare design that maintains the ambience of your outdoor setting. Not only does this superior technology mean a longer life, it also boasts a 95% efficiency rate, effectively converting most of the energy used into direct heat, making it both cost-effective and environmentally friendly.
Operation is via the Remote Control from which you can select from three heat settings.
While it also includes a robust IPX4 water ingress rating, it should be installed out of direct rain. Ensure your outdoor areas remain comfortable and inviting throughout the cooler months with this Thermomate hanging electric heater.
- Sleek design that blends seamlessly into any outdoor setting
- Operation via Remote Control
- 3 heat settings
- Easy to install with included suspension chain and standard AU power plug
- Weather resistant IPX4 rating
- Fast and energy efficient carbon fiber element
- Low-glare design
- Suitable for residential and commercial spaces
Specification
- Brand: Thermomate
- Power: 1500W
- Colour: Black
- IP Rating: IP24
- Mounting Type: Ceiling (hanging)
- Heat Settings: 3
- Element Type: Carbon Fiber (radiant)
- Power Cord Length: 170cm
- Input Voltage: 220V-240V, AC
- Power Plug: Standard 10A
IN THE BOX
- 1 x 1500W Thermomate Hanging Patio Heater
- 1 x Remote Control
- Note: User Manual is accessible online. Requires minimal assembly
SIZE WEIGHT
- Product Dimensions (W x L x H): 46 x 46 x 46cm
- Product Weight: 3.5kg
- Carton Dimensions (W x L x H): 51 x 51 x 50.5cm
- Carton Weight: 6kg
SKU: HTREHTTHP5KA
We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders canceled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 10% of the product price
Product questions
What are its power or battery specifications?
Input voltage: 220V-240V, AC.
What controls or display does it have?
What other specifications are listed?
How much does it weigh?
What are the dimensions?
What is included?
1 x Remote Control.
Shipping information
Shipping information
At HomeMyGarden, we ensure fast and reliable delivery by shipping all orders from our Melbourne and Sydney warehouses.
Order Processing & Shipping
✔ Orders are dispatched on the day we receive them.
✔ We partner with trusted couriers like Australia Post, Hunter Express, Allied, and Toll to provide efficient and secure delivery.
✔ You’ll receive a tracking email once your order has been dispatched. If you don’t see it, please check your Junk or Spam folder.
Delivery Time
🚚 Standard delivery time is typically 2 to 8 business days, depending on your location.
Need Assistance?
Our support team is here to help!
💬 Live Chat: Use the chat box on our website (if we’re offline, we’ll reply via email).
📩 Message us: Visit contact page
📞 Call us: 0404 059 942
Satisfaction or refund guarantee
Satisfaction or refund guarantee
Warranty & Returns
All of our products are covered by a 12-month warranty, starting from the date of purchase.
If any defects or malfunctions occur during this period, we will provide a replacement or repair free of charge. You are required to notify us within 10 working days after reception of your item in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process.
Hassle free change of mind returns
At Home My Garden, we understand that sometimes things don't work out, and you may need to return a product. That's why we offer a hassle-free return policy that makes the process as easy and straightforward as possible.
Our policy allows you to return any product within 14 days of purchase for any reason. Whether the product didn't meet your expectations, arrived damaged or faulty, or simply wasn't what you were looking for, we'll make sure you can return it and get a refund or exchange.
To start a return, all you need to do is contact our customer service team, who will guide you through the process and provide you with a return label. You'll then need to pack the product securely and send it back to us. Once we receive the product and confirm that it is in its original condition, we'll process your refund or exchange within a few business days.
We believe that a hassle-free return policy is essential to creating a positive shopping experience for our customers. It demonstrates our commitment to providing high-quality products and excellent customer service. If you have any questions or concerns about our return policy, please don't hesitate to contact us.
Thank you for choosing Home My Garden as your go-to destination for all your home and garden needs. We appreciate your business and look forward to serving you in the future.
Sincerely, The Home My Garden Team
Support and FAQS
Support and FAQS
We want your experience with HomeMyGarden to be as effortless as possible. If you have questions, we've put together some helpful answers below.
How can I contact you?
If you have any questions about our products or need assistance with your order, feel free to reach out to us. We aim to respond to all inquiries within 24 hours.
For order-related questions, please include your order number or the email address used at checkout to help us assist you faster.
📞 Call us: 0404 059 942
📩 Send us a message: Visit the contact page
💬 Chat with us: Use the chat box on our website (if we’re offline, we’ll reply via email).
Where is my order?
You can track your order by visiting our Order Tracking Page. Simply enter your order details to get the latest updates on your delivery.
What is my tracking number?
Orders are dispatched on the day we receive them. You’ll receive a tracking email once your order has been dispatched. If you cannot find the email, check your Junk or Spam folder, then contact our support team.
Can I make changes to my order?
If you need to change your delivery details, name, email or phone number, contact us as soon as possible. Changes can only be made before your order has been dispatched.
Can I cancel or return my order?
If you need to cancel your order, please contact us as soon as possible. We'll do our best to stop the shipping process, but if the order has already been dispatched, we cannot guarantee cancellation.
If your order has already shipped, you can still take advantage of our hassle-free change-of-mind return policy. Check out our Refund Policy page for full details.
Do you offer free delivery?
Yes, we offer free delivery for most of our products in most areas in Australia, but some products in some areas are charged a delivery fee. All our delivery costs will be clearly shown at the time of checkout.
My item arrived damaged. What should I do?
We take great care in packaging our items, but if your product arrives damaged, we’re here to help!
📸 Contact us with:
- Your order number
- A clear photo of the damaged product
We’ll send you a replacement free of charge as quickly as possible.
What is your hassle-free return policy?
We make returns simple:
✔ Damaged or faulty items – Notify us within 10 working days with a description and images, and we’ll arrange a free replacement or repair.
✔ Refunds – Processing takes up to 2 working days, plus an additional 5 days for your financial institution.
✔ Change-of-mind returns – Accepted within 14 days (terms apply).
For full details, see our Return Policy or contact us for assistance.
Didn’t find the answer you were looking for?
No worries! Get in touch with us, and we’ll respond within 24 hours.
📞 Call us: 0404 059 942
📩 Send us a message: Visit the contact page
💬 Chat with us on our website
Discover what customers say about their shopping experience with Home My Garden.
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