PETKIT Fresh Element 3 Smart Pet Feeder - 5L
PETKIT Fresh Element 3 Smart Pet Feeder - 5L
🚚 3 to 8 Business days Free Delivery (West Coast)
🧘🏻♂️ 1 year warranty
📦 In stock in Australia, ready to ship
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This third-generation PETKIT FRESH ELEMENT 3 Smart Feeder is built upon a brand-new set of feeding systems. The upgraded sealing structure and innovative rota-table food bowl have further improved its overall performance from its previous generation. The brand new voice recording and calling function will take your feeding experience with your beloved little friend to a whole new level, a fantastic feeding experience that you've never had before.
Available in 3L and 5L version
Product Highlights:
Rotating bowl to prevent the food from heaping up
The new rotating dispensing system provides accurate and evenly food delivery to your pet and creates a more pet-friendly eating environment.
304 stainless steel, care for your pet's health
The food storage barrel and feeding bowl are both made of 304 food-grade stainless steel. It is durable and great for long-term feeding.
Built-in lithium battery, uninterrupted power supply
Equipped with a built-in rechargeable lithium battery, it ensures that Fresh element three will still dispense food as normal even in a power outage.
Concealed food outlet to lock the freshness
The newly designed food preservation structure locks in time after the food are delivered and prevent pet messes.
Voice recording and play function
Take your pet feeding to the next level. This brand new voice recording and play function allow you to interact better with your beloved pet by enabling you to record your voice and automatically play when it is feeding time.
Recording Log and Scale
Being able to accurately record how much your pet eats while providing statistics allows you to have a more in-depth and accurate feeding plan for your much-loved pets.
Smartphone control
Set up a feeding plan, long-range remote, one key control and receive notifications via the PETKIT App.
Personalised pet feeding
Schedule up to 10 feeds per day. It can dispense pet meals in amounts from 5g-200g. The FEED NOW option allows you to feed your cat or dog outside of normal feeding times.
Low food sensor
This pet feeder automatically notifies you when food levels are low; you'll also receive an alert if the hopper becomes empty.
Package Included:
- PETKIT FRESH ELEMENT Smart Pet Feeder 3 X 1
- DC power cord X 1
- Manual X 1
Specification:
-Wi-Fi enabled
-Bucket capacity: 5L
-Total Weight: 3 kg
🚚 Shipping Informations
🚚 Shipping Informations
At HomeMyGarden, we ensure fast and reliable delivery by shipping all orders from our Melbourne and Sydney warehouses.
Order Processing & Shipping
✔ Orders are processed and shipped on the same business day when placed before our cutoff time.
✔ We partner with trusted couriers like Australia Post, Hunter Express, Allied, and Toll to provide efficient and secure delivery.
✔ Once your order is shipped, you will receive a tracking number via email on the same day. If you don’t see it, please check your Junk or Spam folder.
Delivery Time
🚚 Standard delivery time is typically 2 to 8 business days, depending on your location.
Need Assistance?
Our support team is here to help!
💬 Live Chat: Use the chat box on our website (if we’re offline, we’ll reply via email).
📩 Message us: Contact Page
📞 Call us: 0404 059 942
🧘🏻♂️ Satisfaction or refund guarantee
🧘🏻♂️ Satisfaction or refund guarantee
Warranty & Returns
All of our products are covered by a 12-month warranty, starting from the date of purchase.
If any defects or malfunctions occur during this period, we will provide a replacement or repair free of charge. You are required to notify us within 10 working days after reception of your item in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process.
Hassle free change of mind returns
At Home My Garden, we understand that sometimes things don't work out, and you may need to return a product. That's why we offer a hassle-free return policy that makes the process as easy and straightforward as possible.
Our policy allows you to return any product within 30 days of purchase for any reason. Whether the product didn't meet your expectations, arrived damaged or faulty, or simply wasn't what you were looking for, we'll make sure you can return it and get a refund or exchange.
To start a return, all you need to do is contact our customer service team, who will guide you through the process and provide you with a return label. You'll then need to pack the product securely and send it back to us. Once we receive the product and confirm that it is in its original condition, we'll process your refund or exchange within a few business days.
We believe that a hassle-free return policy is essential to creating a positive shopping experience for our customers. It demonstrates our commitment to providing high-quality products and excellent customer service. If you have any questions or concerns about our return policy, please don't hesitate to contact us.
Thank you for choosing Home My Garden as your go-to destination for all your home and garden needs. We appreciate your business and look forward to serving you in the future.
Sincerely, The Home My Garden Team
☎ Support and FAQS
☎ Support and FAQS
We want your experience with HomeMyGarden to be as effortless as possible. If you have questions, we've put together some helpful answers below.
How can I contact you?
If you have any questions about our products or need assistance with your order, feel free to reach out to us. We aim to respond to all inquiries within 24 hours.
For order-related questions, please include your order number or the email address used at checkout to help us assist you faster.
📞 Call us: 0404 059 942
📩 Send us a message: Contact Page
💬 Chat with us: Use the chat box on our website (if we’re offline, we’ll reply via email).
Where is my order?
You can track your order by visiting our Order Tracking Page. Simply enter your order details to get the latest updates on your delivery.
What is my tracking number?
Tracking information is available 1-3 days after your order is placed. If you haven't received your tracking number after 7 days, please contact our support team.
Can I make changes to my order?
Yes! If you need to make changes, contact us within 24 hours of placing your order. We can update your delivery details, name, email, or phone number.
Can I cancel or return my order?
If you need to cancel your order, please contact us as soon as possible. We'll do our best to stop the shipping process, but if the order has already been dispatched, we cannot guarantee cancellation.
If your order has already shipped, you can still take advantage of our hassle-free change-of-mind return policy. Check out our Refund Policy for full details.
Why do you only offer free delivery?
We proudly offer free delivery as part of our commitment to providing the best shopping experience. Here's why:
✔ We partner with trusted couriers to ensure fast and safe deliveries.
✔ A delivery-only model allows us to keep overhead costs low and pass the savings on to you.
✔ It enables us to perfect our logistics, ensuring orders arrive accurately and on time.
My item arrived damaged. What should I do?
We take great care in packaging our items, but if your product arrives damaged, we’re here to help!
📸 Contact us with:
- Your order number
- A clear photo of the damaged product
We’ll send you a replacement free of charge as quickly as possible.
What is your hassle-free return policy?
We make returns simple:
✔ Damaged or faulty items – Notify us within 10 working days with a description and images, and we’ll arrange a free replacement or repair.
✔ Refunds – Processing takes up to 2 working days, plus an additional 5 days for your financial institution.
✔ Change-of-mind returns – Accepted within 14 days (terms apply).
For full details, see our [Return Policy] or contact us for assistance.
Didn’t find the answer you were looking for?
No worries! Get in touch with us, and we’ll respond within 24 hours.
📞 Call us: 0404 059 942
📩 Send us a message: Contact Page
💬 Chat with us on our website
