VALK Vortex 3 Electric Bike, Medium Frame Mountain ebike, Blue
VALK Vortex 3 Electric Bike, Medium Frame Mountain ebike, Blue
Couldn't load pickup availability
- 2 to 5 Business Days (East Coast)
- 3 to 8 Business Days (West Coast)
- Shipped from Melbourne/Sydney warehouses
- 1 year Warranty
- 14-Day Easy Returns
- Fast Support
The VALK Vortex 3 Electric Mountain Bike blends power, ease of use and ergonomics for comfortable daily use and the ability to tackle off-road trails.
Power On Demand
The advanced brushless 250W motor effortlessly amplifies your pedalling for maximum enjoyment - it makes climbing hills a breeze!
Up to 60km Range
Enjoy longer rides on the Vortex 3 eMTB thanks to the premium lithium battery that neatly integrates into the frame. It can be unlocked and removed for peace of mind, or to make the bike lighter for transportation purposes.
Simple to Use
With the user-friendly controls, you can adjust the level of power assistance and track your battery level.
Smooth Shimano Gear Changes
Shift seamlessly through the gears with Shimano’s proven Tourney groupset.
Handling and Control
The premium aluminium alloy frame combines lightweight materials and premium components for rigidity and excellent handling. Large disc rotors provide stopping power, while the front suspension forks smooth out the bumps on all terrain.
Premium Comfort and Convenience
Tailor the Vortex 3 ebike for your comfort. A 6-way adjustable seat, and handlebar angle adjustment make it easy. Quick Release levers allow the seat height to be easily shifted and the front wheel removed quickly.
All-terrain CST Tyres
CST All-Terrain tyre tread offers low rolling resistance and offers excellent pavement efficiency and good puncture resistance. The close-knit knobby tread handles dirt, gravel and all the off-road duties.
Attention to Detail
Valk’s attention to detail is uncompromising. Cables and wires are neatly aero-routed through the e-bike frame, and a rear guard offers protection to the derailleur sticks rocks and even falls.
Whether conquering your daily commute or embarking on a weekend adventure, the smart eco-friendly VALK delivers impressive performance!
VALK - Electric Revolution
Note: Before using this vehicle, check the applicable local laws relating to your intended use of the vehicle on roads and road related areas. Models with a throttle may not be permitted to be used in areas accessible to the public. This product is intended for use on safe, dry, smooth and level hard surfaces. Always wear safety equipment.
- Powerful 250W brushless system
- Shimano 7-speed SIS-Index gears and derailleur
- CST All-terrain puncture resistant tyres
- Disc brake system
- Front suspension forks
- Lightweight 6061 alloy frame
- Removable 36V 10Ah Li-ion battery
- Up to 60km on a single charge
- Simple Controls
- Ergonomic saddle with 6-way adjustment
- Walking mode only
- Buy with Confidence - Registered with an E-safety Approval Number
Note: This item is AS 15194:2016 certified.
Specification
- Brand: Valk
- Model: Vortex 3
- Colour: Metallic Blue
- Frame Size: 44cm
- Drive System: Rear Hub
- Motor Power: 250W
- Torque: 40Nm
- Max Range: Up to 60km (dependent on terrain, pedalling effort and rider weight)
- Motor Waterproofing: IPX5
- Battery Type: 36V Lithium-ion
- Battery Capacity: 10.4Ah
- Tyres: CST C-1820 All-terrain (27.5 x 1.95)
- Derailleur: Shimano Tourney TZ
- Shifter: Shimano SIS 7 Speed
- Frame: 6061 Aluminium Alloy
- Frame Size: Medium
- Brake Type: Front and Rear 160mm Discs / Mechanical Caliper
- Front Suspension: 80mm travel
- Display: LED, Power Assistance Level, Battery Charge Indicated
- Charge time: 5 hours
- Electrical Safety Approval Number: NSW29750
- Note: Battery must be fully charged before first use.
IN THE BOX
- 1 x Valk Vortex 3 Hardtail Electric Bike
- 1 x Battery Charger
- 2 x Battery Lock Keys
- 2 x Pedals
- 1 x Assembly Tool Kit
- Note: Some Assembly Required. User Manual is accessible online
SIZE WEIGHT
- Overall Product Dimensions (L x W x H): 180cm x 69cm x 107cm
- Product Weight: 22kg
- Carton Dimensions (L x W x H): 142cm x 24cm x 77cm
- Carton Weight: 28kg
SKU: BIKEMBVAB3HEA
We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders canceled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 10% of the product price
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Product questions
What materials is it made from?
What are its power or battery specifications?
What adjustments are available?
How much does it weigh?
What are the dimensions?
What is included?
1 x Battery Charger.
2 x Battery Lock Keys.
2 x Pedals.
1 x Assembly Tool Kit.
Shipping information
Shipping information
At HomeMyGarden, we ensure fast and reliable delivery by shipping all orders from our Melbourne and Sydney warehouses.
Order Processing & Shipping
✔ Orders are dispatched on the day we receive them.
✔ We partner with trusted couriers like Australia Post, Hunter Express, Allied, and Toll to provide efficient and secure delivery.
✔ You’ll receive a tracking email once your order has been dispatched. If you don’t see it, please check your Junk or Spam folder.
Delivery Time
🚚 Standard delivery time is typically 2 to 8 business days, depending on your location.
Need Assistance?
Our support team is here to help!
💬 Live Chat: Use the chat box on our website (if we’re offline, we’ll reply via email).
📩 Message us: Visit contact page
📞 Call us: 0404 059 942
Satisfaction or refund guarantee
Satisfaction or refund guarantee
Warranty & Returns
All of our products are covered by a 12-month warranty, starting from the date of purchase.
If any defects or malfunctions occur during this period, we will provide a replacement or repair free of charge. You are required to notify us within 10 working days after reception of your item in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process.
Hassle free change of mind returns
At Home My Garden, we understand that sometimes things don't work out, and you may need to return a product. That's why we offer a hassle-free return policy that makes the process as easy and straightforward as possible.
Our policy allows you to return any product within 14 days of purchase for any reason. Whether the product didn't meet your expectations, arrived damaged or faulty, or simply wasn't what you were looking for, we'll make sure you can return it and get a refund or exchange.
To start a return, all you need to do is contact our customer service team, who will guide you through the process and provide you with a return label. You'll then need to pack the product securely and send it back to us. Once we receive the product and confirm that it is in its original condition, we'll process your refund or exchange within a few business days.
We believe that a hassle-free return policy is essential to creating a positive shopping experience for our customers. It demonstrates our commitment to providing high-quality products and excellent customer service. If you have any questions or concerns about our return policy, please don't hesitate to contact us.
Thank you for choosing Home My Garden as your go-to destination for all your home and garden needs. We appreciate your business and look forward to serving you in the future.
Sincerely, The Home My Garden Team
Support and FAQS
Support and FAQS
We want your experience with HomeMyGarden to be as effortless as possible. If you have questions, we've put together some helpful answers below.
How can I contact you?
If you have any questions about our products or need assistance with your order, feel free to reach out to us. We aim to respond to all inquiries within 24 hours.
For order-related questions, please include your order number or the email address used at checkout to help us assist you faster.
📞 Call us: 0404 059 942
📩 Send us a message: Visit the contact page
💬 Chat with us: Use the chat box on our website (if we’re offline, we’ll reply via email).
Where is my order?
You can track your order by visiting our Order Tracking Page. Simply enter your order details to get the latest updates on your delivery.
What is my tracking number?
Orders are dispatched on the day we receive them. You’ll receive a tracking email once your order has been dispatched. If you cannot find the email, check your Junk or Spam folder, then contact our support team.
Can I make changes to my order?
If you need to change your delivery details, name, email or phone number, contact us as soon as possible. Changes can only be made before your order has been dispatched.
Can I cancel or return my order?
If you need to cancel your order, please contact us as soon as possible. We'll do our best to stop the shipping process, but if the order has already been dispatched, we cannot guarantee cancellation.
If your order has already shipped, you can still take advantage of our hassle-free change-of-mind return policy. Check out our Refund Policy page for full details.
Do you offer free delivery?
Yes, we offer free delivery for most of our products in most areas in Australia, but some products in some areas are charged a delivery fee. All our delivery costs will be clearly shown at the time of checkout.
My item arrived damaged. What should I do?
We take great care in packaging our items, but if your product arrives damaged, we’re here to help!
📸 Contact us with:
- Your order number
- A clear photo of the damaged product
We’ll send you a replacement free of charge as quickly as possible.
What is your hassle-free return policy?
We make returns simple:
✔ Damaged or faulty items – Notify us within 10 working days with a description and images, and we’ll arrange a free replacement or repair.
✔ Refunds – Processing takes up to 2 working days, plus an additional 5 days for your financial institution.
✔ Change-of-mind returns – Accepted within 14 days (terms apply).
For full details, see our Return Policy or contact us for assistance.
Didn’t find the answer you were looking for?
No worries! Get in touch with us, and we’ll respond within 24 hours.
📞 Call us: 0404 059 942
📩 Send us a message: Visit the contact page
💬 Chat with us on our website
Discover what customers say about their shopping experience with Home My Garden.
See our customer reviews on TrustpilotLet customers speak for us
Quick delivery good quality
We bought a larger 5x6 shade sail in grey for shade over an outdoor paved area and back of house.
It was delivered really quickly
It is a lovely quality
The light grey colour has the shade feel not oppressive and cooler than a darker colour still allowing light but not heat into our kitchen area.
Very happy with it.
I am soo amazed, they are wonderful and so easy to construct. I am 73 and did it on my own. Did not need to to rely on other people.
Easy to assemble and so comfortable.
Slim line is great for our house, my husband is cuddly and said he is very comfortable in the chair.
A bit of assembly required but not too hard to put it all together. The hard bit comes afterwards.... It certainly gives a workout to all parts of your body if configured to or a much softer workout if you wind the tension right off and use the handles in the fixed position. I have had 2 strokes so have to keep my limb strength topped up all the time. This is a convenient way of achieving what I need and I can watch TV while working out.
Very good, very happy with it
We could not believe the quick turnaround and we have no complaints whatsoever. The planter box was very easy to set up due to the predrilled holes and the brackets. The colour was ideal as it was the same colour as our fence.
Great product, excellent service and price.
The quality surprised me, very well made and sturdy
I like it when my delivery arrived on time and very quickly
This Recliner was so easy to assemble. I was a little concerned when it was delivered in a box. But once I cut the box cardboard away, I realised it was in two parts. Making it easy to carry upstairs and through narrow doors. Once inside a leaflet showed how attach top to bottom in one easy slide and click. Then attaching the wiring ( colour coded )) was so easy. I plugged it in and BLISS! The seat warmers are beautiful! Takes away the cold and aching. And the hard held unit to change vibration and heat is a breeze to use. Beautifully made. And EXACTLY as advertised! You will love it!
We’re very happy with the bench - easy to put together.
Fantastic
Better then the picture great quality easy to put together fast shipping
Great product for the price
Put it on our Roller and is built as well as the original
Very satisfied with the delivery and chair
Great product, light, easy to assemble. Looks perfect
Growing together
Our environmental impact
Together with our customers, supported through GoodAPI.