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VALK Bike eBike Ladies e-Bike Motorized Bicycle Battery Womens 36V 250W

VALK Bike eBike Ladies e-Bike Motorized Bicycle Battery Womens 36V 250W

Regular price $2,010.90 AUD
Regular price $2,614.90 AUD Sale price $2,010.90 AUD
Sale Sold out
GST included.
🚚 2 to 5 Business days Free Delivery (East Coast)
🚚 3 to 8 Business days Free Delivery (West Coast)
🧘🏻‍♂️ 1 year warranty
📦 In stock in Australia, ready to ship

The VALK Vista series electric bicycle is a smart, stylish, eco-friendly solution to the challenges of commuting.

From the convenient step-through design, to the soft ergonomic handlebars and the wide comfortable padded riding saddle, the Vista was designed with you in mind. The Vista's tyres have a grip pattern that ensures a smooth ride while also providing the assured ride you need on slippery surfaces.

Unlike some e-bikes the Vista electric bike focuses on simplicity. The controls are intentionally basic, because what else do you really need other than power assistance level and battery charge indication? Any other details you might want can be recorded far more awesomely by apps like Strava, than any bike could.

Gear changes are a dream thanks to Shimano SIS-Index series 7 speed gears. What this means is that gone are the days of imprecise gear changes. The Vista's gears simply 'click' into place with the push of the lever.

With the VALK Vista you have the option of travelling as higher speeds than you might normally ride at. Importantly, the Vista series comes equipped with front and rear disc brakes which provide superior stopping power. The Vista also has a horn and LED light that provides brilliant path illumination to further complete the package.

Say no to traffic congestion, reduce your carbon footprint and spend your money on more exciting things than petrol or public transport fares! With the sensible combination of pedalling assistance, mudflaps and convenient step-through design the Vista series e-bike is truly designed for ladies to arrive in style.

Note: Each state and territory has different laws governing the use of this product in areas accessible to the public. It is the rider's responsibility to check all local laws before riding adhere to all regulations.

Specification


  • Brand: Valk
  • Model: Vista
  • Type: Ladies Step-through
  • Power: 250 W
  • Battery: 36V/8.8Ah Lithium-ion
  • Max Assisted Speed: 25 km/h
  • Tyres: Hybrid 26x1.75"
  • Frame Material: 6061 Alloy
  • Brake Type: Front and Rear Disc
  • Frame Size: Medium
  • Display: Power Assistance Level, Battery Charge
  • Drive: Rear Hub
  • Charge time: 6-8 hours
  • Note: This product must be fully charged by the owner before first use.

IN THE BOX

  • 1 x VALK VISTA Ladies Electric Bike - Red
  • 1 x Battery
  • 1 x Battery Charger
  • 1 x Multifunction tool
  • 2 x Security Keys
  • Note: This product must be fully charged by the owner before first use. Assembly required. User Manual is accessible online. Max speed is dependent on factors such as terrain and rider.

SIZE WEIGHT

  • Carton Weight: 28kg
  • Carton Dimensions (W x L x H): 25 x 137 x 75cm
  • Product Weight: 21kg
  • Product Dimensions (L x H): 176 x 110cm

SKU: TRNEBKVLKAVS1


We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 10% of the product price

🚚 Shipping Informations

Orders from Home My Garden are shipped from our warehouses located in Melbourne and Sydney. Orders are processed and shipped immediately the same business day. We work with the best courier companies, including AU Post, Hunter Express, Allied, and Toll, to provide efficient and fast delivery services.

You will receive a tracking number for your parcel via email the same day your order is shipped. If you do not see the email, please check your Junk and Spam folders.

Delivery time is typically 2 to 8 business days.

If you need assistance, our support team is available to help. You can reach us through the chat box on our website. If we do not respond immediately, you will receive a response via email. You can also send a message or contact us via WhatsApp at +61 (0) 404059942.

🧘🏻‍♂️ Satisfaction or refund guarantee

Warranty & Returns

All of our products are covered by a 12-month warranty, starting from the date of purchase. 

If any defects or malfunctions occur during this period, we will provide a replacement or repair free of charge. You are required to notify us within 10 working days after reception of your item in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. 

Hassle free change of mind returns

At Home My Garden, we understand that sometimes things don't work out, and you may need to return a product. That's why we offer a hassle-free return policy that makes the process as easy and straightforward as possible.

Our policy allows you to return any product within 30 days of purchase for any reason. Whether the product didn't meet your expectations, arrived damaged or faulty, or simply wasn't what you were looking for, we'll make sure you can return it and get a refund or exchange.

To start a return, all you need to do is contact our customer service team, who will guide you through the process and provide you with a return label. You'll then need to pack the product securely and send it back to us. Once we receive the product and confirm that it is in its original condition, we'll process your refund or exchange within a few business days.

We believe that a hassle-free return policy is essential to creating a positive shopping experience for our customers. It demonstrates our commitment to providing high-quality products and excellent customer service. If you have any questions or concerns about our return policy, please don't hesitate to contact us.

Thank you for choosing Home My Garden as your go-to destination for all your home and garden needs. We appreciate your business and look forward to serving you in the future.

Sincerely, The Home My Garden Team

☎ Support and FAQS

We want your experience with Home My Garden to be as effortless as possible. We understand that questions may arise, so we've put together some helpful information for you:

How can I contact you?


If you have any questions about our products or need assistance with your order, please feel free to contact us. We strive to respond to all inquiries within 24 hours. For order-related inquiries, please include your order number or the email address used at checkout in your message. If you prefer to chat with us, you can do so through the chat box. If we're not available, don't worry - you'll receive a response by email. You can also reach us via WhatsApp at (+61) 0404059942 or send us a message on the contact page.

Where is my order?


This is a question we frequently get asked to we put together a page here and you can track your order here.

What is my tracking number?


Tracking information will be available 1-3 days after your order. Please contact our support team if you haven't received your tracking number after 7 days.

Can I make changes to my order?

If you need to make changes to your order, please contact us within 24 hours of placing it. We can change your delivery details, name, email, and phone number.
Can I cancel or return my order?

If you need to cancel your order, please contact us as soon as possible. We will make every effort to stop the shipping process, but we cannot guarantee it if the order has already been sent. If your order has already been shipped, you can take advantage of our hassle-free change-of-mind return policy. You can view our full refund policy for more details.

Why do you only offer free delivery?

We are pleased to offer free delivery as our exclusive mode of service, as it provides several benefits to our customers. By partnering with trusted delivery companies, we can ensure that our customers receive their orders quickly and safely. Additionally, our focus on perfecting our delivery process allows us to provide exceptional customer service, ensuring that each order is delivered accurately and promptly. By keeping our costs lower through a delivery-only model, we are able to offer high-quality products at affordable prices.

My item arrived damaged. What should I do?

We ship every item with extra padding, but if your product arrives damaged due to mail service mistreatment, please reach out to us with your order number and a picture of the damaged product. We will be happy to send you a replacement free of charge.

What is your hassle-free return policy?


Our return policy is hassle-free. If you receive a damaged or faulty item, please notify us within 10 working days of receipt with a detailed description and images. We'll provide a free replacement or repair. To make a claim, provide your order number and evidence of the issue. Refunds generally take up to 2 working days to process, plus an additional 5 days for your financial institution. We also accept change-of-mind returns within 14 days. For any questions or concerns, please contact us.

Didn't find the answer you were looking for?

If we still haven't managed to answer your question, please feel free to contact us, and we will get back to you within 24 hours.
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