ALPHA Urban 10 Electric Scooter, 35km/h, Suspension, 35km Range, 10-Inch Wheels, Brushless Motor, Free APP, Motorised Commuter eScooter for Adults, Black
ALPHA Urban 10 Electric Scooter, 35km/h, Suspension, 35km Range, 10-Inch Wheels, Brushless Motor, Free APP, Motorised Commuter eScooter for Adults, Black
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🚚 3 to 8 Business days (West Coast)
🧘🏻♂️ 1 year warranty
📦 In stock in Australia, ready to ship
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Discover the ALPHA Urban electric scooter - your perfect blend of advanced technology and superior design, crafted from high-quality materials. This robust aluminium scooter delivers top-notch performance with unmatched torsional strength.
At the core of the ALPHA Urban lies its powerful 10.4Ah battery, housed within the sleek frame, offering you up to a huge 35km of range. Importantly, the battery is UL 2272 certified to ensure overall safety, and the charger and power plug meet the required Australian standards.
Choose from three-speed settings and unleash the power of the 400-watt brushless motor for smooth, thrilling acceleration! Plus, with the free Bluetooth app (available for both Android and iOS), you can adjust the maximum speed right up to 25 km/h, enable cruise control, and view speed, trip, and odometer as well as full battery and motor details in real-time.
The scooter's design is ideal for adults and teens alike, featuring a long deck for enhanced control. The 10-inch airless tyres, significantly larger than competitors', work seamlessly with the ActivShok front suspension system to ensure a smooth ride over any bumps.
Keep track of your speed, mode, and battery life with the easy-to-read backlit LED display. The EverBrite LED headlight lets you extend your adventures into the evening. When it's time to stop, simply fold the scooter with a single touch and roll it away effortlessly on its built-in rollers.
Choose genuine performance - get your ALPHA Urban today!
Warning: Before using this vehicle, check the applicable local laws relating to your intended use of the vehicle on roads and road related areas. Laws apply to the speed and use of electric bikes and scooters in Australia. We recommend you review applicable laws before purchasing this item.
- Hi-tensile lightweight aluminium design
- Powerful brushless 400W motor
- Integrated 10.4Ah Li-Ion battery array
- Up to 35km range*
- Free bluetooth app for IOS and Android
- Up to 25km/h speed*
- ActivShok suspension system
- Oversized 10-inch airless rubber tyres
- Backlit display - speed, range, charge status
- 3-seconds fast folding design
- Soft-grip handles
- EverBrite LED headlight
- Australian-approved charger and power plug
- UL 2272 battery certification for overall safety
SPECIFICATIONS
- Brand: Alpha
- Model: Urban 10
- Power: 400W
- Motor: Brushless
- Battery: 36V 10.4Ah Lithium
- Charging Time: 6hrs
- Max Speed: 25km/h (Factors such as terrain, rider weight, and power mode can affect the speed)
- Max Range: 35km (Factors such as terrain, rider weight, and power mode can affect the range)
- Max Load: 120kg
- Recommended Rider Height:120cm
- Display: Backlit LED
- Approvals: CE, RoHS
- Colour: Black
- Tyre Size: 10 inches
- Incline: 15 degrees
- Braking System:2-Way (mechanical + electronic)
- Power Plug: Australian Standard
- Note: This product is intended for use on safe, dry, smoothly paved or hard surfaces. We strongly recommend the use of safety equipment.
- **Warning: Laws apply to the speed and use of electric bikes and scooters in Australia. We recommend you review applicable laws before purchasing this item.
- Note: Requires minimal assembly
IN THE BOX
- 1x Alpha Urban 10 Electric Scooter
- 1x Charger (Australian Approved)
- Note: User Manual is accessible online. Requires minimal assembly
SIZE WEIGHT
- Product Dimensions (W x L x H): 115 x 47 x 120cm
- Product Weight: 19kg
- Carton Dimensions (W x L x H): 21 x 118 x 58cm
- Carton Weight: 21kg
We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders canceled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 10% of the product price.
🚚 Shipping Informations
🚚 Shipping Informations
At HomeMyGarden, we ensure fast and reliable delivery by shipping all orders from our Melbourne and Sydney warehouses.
Order Processing & Shipping
✔ Orders are processed and shipped on the same business day when placed before our cutoff time.
✔ We partner with trusted couriers like Australia Post, Hunter Express, Allied, and Toll to provide efficient and secure delivery.
✔ Once your order is shipped, you will receive a tracking number via email on the same day. If you don’t see it, please check your Junk or Spam folder.
Delivery Time
🚚 Standard delivery time is typically 2 to 8 business days, depending on your location.
Need Assistance?
Our support team is here to help!
💬 Live Chat: Use the chat box on our website (if we’re offline, we’ll reply via email).
📩 Message us: Visit contact page
📞 Call us: 0404 059 942
🧘🏻♂️ Satisfaction or refund guarantee
🧘🏻♂️ Satisfaction or refund guarantee
Warranty & Returns
All of our products are covered by a 12-month warranty, starting from the date of purchase.
If any defects or malfunctions occur during this period, we will provide a replacement or repair free of charge. You are required to notify us within 10 working days after reception of your item in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process.
Hassle free change of mind returns
At Home My Garden, we understand that sometimes things don't work out, and you may need to return a product. That's why we offer a hassle-free return policy that makes the process as easy and straightforward as possible.
Our policy allows you to return any product within 30 days of purchase for any reason. Whether the product didn't meet your expectations, arrived damaged or faulty, or simply wasn't what you were looking for, we'll make sure you can return it and get a refund or exchange.
To start a return, all you need to do is contact our customer service team, who will guide you through the process and provide you with a return label. You'll then need to pack the product securely and send it back to us. Once we receive the product and confirm that it is in its original condition, we'll process your refund or exchange within a few business days.
We believe that a hassle-free return policy is essential to creating a positive shopping experience for our customers. It demonstrates our commitment to providing high-quality products and excellent customer service. If you have any questions or concerns about our return policy, please don't hesitate to contact us.
Thank you for choosing Home My Garden as your go-to destination for all your home and garden needs. We appreciate your business and look forward to serving you in the future.
Sincerely, The Home My Garden Team
☎ Support and FAQS
☎ Support and FAQS
We want your experience with HomeMyGarden to be as effortless as possible. If you have questions, we've put together some helpful answers below.
How can I contact you?
If you have any questions about our products or need assistance with your order, feel free to reach out to us. We aim to respond to all inquiries within 24 hours.
For order-related questions, please include your order number or the email address used at checkout to help us assist you faster.
📞 Call us: 0404 059 942
📩 Send us a message: Visit the contact page
💬 Chat with us: Use the chat box on our website (if we’re offline, we’ll reply via email).
Where is my order?
You can track your order by visiting our Order Tracking Page. Simply enter your order details to get the latest updates on your delivery.
What is my tracking number?
Tracking information is available 1-3 days after your order is placed. If you haven't received your tracking number after 7 days, please contact our support team.
Can I make changes to my order?
Yes! If you need to make changes, contact us within 24 hours of placing your order. We can update your delivery details, name, email, or phone number.
Can I cancel or return my order?
If you need to cancel your order, please contact us as soon as possible. We'll do our best to stop the shipping process, but if the order has already been dispatched, we cannot guarantee cancellation.
If your order has already shipped, you can still take advantage of our hassle-free change-of-mind return policy. Check out our Refund Policy page for full details.
Do you offer free delivery?
Yes, we offer free delivery for most of our products in most areas in Australia, but some products in some areas are charged a delivery fee. All our delivery costs will be clearly shown at the time of checkout.
My item arrived damaged. What should I do?
We take great care in packaging our items, but if your product arrives damaged, we’re here to help!
📸 Contact us with:
- Your order number
- A clear photo of the damaged product
We’ll send you a replacement free of charge as quickly as possible.
What is your hassle-free return policy?
We make returns simple:
✔ Damaged or faulty items – Notify us within 10 working days with a description and images, and we’ll arrange a free replacement or repair.
✔ Refunds – Processing takes up to 2 working days, plus an additional 5 days for your financial institution.
✔ Change-of-mind returns – Accepted within 14 days (terms apply).
For full details, see our Return Policy or contact us for assistance.
Didn’t find the answer you were looking for?
No worries! Get in touch with us, and we’ll respond within 24 hours.
📞 Call us: 0404 059 942
📩 Send us a message: Visit the contact page
💬 Chat with us on our website
